Information and Frequently Asked Questions
What is your jewelry made out of?
Our fine quality jewelry is crafted from sterling silver, 14 karat yellow gold, and 14 karat white gold. We use genuine diamonds and semi-precious and precious gemstones; we do not carry gold plated pieces or costume jewelry. Although most of our jewelry is solid 14 karat or sterling silver, we do carry some puffed and hollow items which are specified in the item description.
How do I know what size bangle to order?
To determine your bangle bracelet size, simply use a tape measure to find the length around your wrist and add half an inch. The most common sizes for women are 6.5” and 7”.
Where are you located?
Island Jewelers is an online storefront, registered in the state of California. We do not have a physical location, so if you would like to see our jewelry in person, please attend one of our upcoming showcases.
Will my jewelry come in a box?
All of our pieces will come in a jewelry box ready to give to someone. The jewelry may be in a plastic bag for protection within the box, which can be easily removed before gifting. All orders also come with a polishing cloth.
How much do tax and shipping cost?
Shipping charges are based on the option you select upon checkout: Standard, Expedited, or International. Sales tax is only charged on orders shipped to a location within the state of California.
How long will it take to get my order?
Typically orders ship within 1-3 business days. If the item is out of stock, it may take up to two weeks to ship, but you will be notified in this case. The transit time is dependent on your location and your selected shipping option. Transit time for domestic orders is typically 1-2 days.
How do I return an item?
You can return an item for a full refund (less the cost of shipping) for any reason within thirty days of receipt. You can return the item for a store credit up to sixty days after receipt. If your item is damaged or defective, we will send you a prepaid shipping label to send your piece back to us.
I ordered the wrong size. Can I exchange an item for a different size?
Of Course! You can exchange an item for a different size up to sixty days after receipt. To exchange an item, ship it back to us at the address below. Please include the original invoice and the size desired and we will ship you the proper size.
Where do I send my returns/exchanges?
Island Jewelers
C/O Richard Associates
120 North Main Street, Suite 304
Attleboro, MA 02703
Our fine quality jewelry is crafted from sterling silver, 14 karat yellow gold, and 14 karat white gold. We use genuine diamonds and semi-precious and precious gemstones; we do not carry gold plated pieces or costume jewelry. Although most of our jewelry is solid 14 karat or sterling silver, we do carry some puffed and hollow items which are specified in the item description.
How do I know what size bangle to order?
To determine your bangle bracelet size, simply use a tape measure to find the length around your wrist and add half an inch. The most common sizes for women are 6.5” and 7”.
Where are you located?
Island Jewelers is an online storefront, registered in the state of California. We do not have a physical location, so if you would like to see our jewelry in person, please attend one of our upcoming showcases.
Will my jewelry come in a box?
All of our pieces will come in a jewelry box ready to give to someone. The jewelry may be in a plastic bag for protection within the box, which can be easily removed before gifting. All orders also come with a polishing cloth.
How much do tax and shipping cost?
Shipping charges are based on the option you select upon checkout: Standard, Expedited, or International. Sales tax is only charged on orders shipped to a location within the state of California.
How long will it take to get my order?
Typically orders ship within 1-3 business days. If the item is out of stock, it may take up to two weeks to ship, but you will be notified in this case. The transit time is dependent on your location and your selected shipping option. Transit time for domestic orders is typically 1-2 days.
How do I return an item?
You can return an item for a full refund (less the cost of shipping) for any reason within thirty days of receipt. You can return the item for a store credit up to sixty days after receipt. If your item is damaged or defective, we will send you a prepaid shipping label to send your piece back to us.
I ordered the wrong size. Can I exchange an item for a different size?
Of Course! You can exchange an item for a different size up to sixty days after receipt. To exchange an item, ship it back to us at the address below. Please include the original invoice and the size desired and we will ship you the proper size.
Where do I send my returns/exchanges?
Island Jewelers
C/O Richard Associates
120 North Main Street, Suite 304
Attleboro, MA 02703